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Zorba IPTV frequently asked questions

Straight answers about plans, connections, devices, payment and setup.

Subscription plans

What subscription plans does Zorba IPTV offer?

Zorba IPTV offers plans of 1, 3, 6 and 12 months, each with 1, 2, 3, 4 or 5 simultaneous connections. Prices range from $15 (1 month, 1 connection) to $249 (12 months, 5 connections). See the pricing page for every plan.

How much does a Zorba IPTV subscription cost?

Prices start at $15 for 1 month with 1 connection. The 12-month plan with 5 connections costs $249. The full list is on the pricing page. All prices are in US dollars and are the total you pay for the period.

Does my subscription renew automatically?

No. Each plan is a one-time payment for its period. To keep watching after it ends, place a new order.

Connections and devices

How many connections are included in each plan?

You choose: plans come with 1, 2, 3, 4 or 5 connections. Each connection lets one device stream at a time, so a 3-connection plan lets three devices watch at once.

Which devices are supported?

Zorba IPTV works with player apps on Android TV and Google TV, Amazon Fire TV, Samsung and LG Smart TVs, Android phones and tablets, iPhone and iPad, and Windows and macOS. Support depends on your exact model and app, so check the setup guide for your device or ask us before you order.

Can I use Zorba IPTV on a device that isn't listed?

Possibly. Send us your device model through the contact form or a free-trial request and we'll tell you whether it works.

Ordering and payment

Which payment methods are currently available?

You can choose a credit or debit card, PayPal, cryptocurrency or a gift card at checkout. Depending on the method, you either pay on our payment partner's secure page or we contact you on WhatsApp with payment instructions. Zorba IPTV never stores card numbers.

When is my subscription activated?

We activate your subscription after your payment is confirmed by the payment provider. You'll receive your login details and setup steps by email or WhatsApp.

How do I check my order?

After ordering you get an order reference and a link to your order status page. Keep the reference: our support team will ask for it.

Setup and troubleshooting

How do I get help with setup?

Start with the setup guide for your device. If you get stuck, contact us with your device model and order reference, and we'll walk you through it.

What should I do if a channel buffers?

Restart the app and your router, use a wired or 5 GHz Wi-Fi connection if you can, and make sure no more devices are streaming at once than your plan allows. If buffering continues, contact support.

Free trials

How can I request a free trial?

Fill in the free-trial form with your name, email and WhatsApp number. Our team contacts you to check your device and eligibility, then sends next steps. A request doesn't guarantee a trial.

Refunds and cancellations

Can I get a refund?

Refunds are handled under our refund policy. Read it before ordering, and contact support with your order reference if you have a problem.

Privacy and security

What personal data does Zorba IPTV collect?

Only what we need to process your order or request: your name, email address, WhatsApp number and the details you type into our forms. We never ask for or store card numbers. See the privacy policy for details.

Didn't find your answer? Contact the Zorba IPTV team.